Billing 101

Hello Members!

We know a new billing system can bring up a lot of questions, so we’ve put together Billing 101 to help break things down. Inside this email, you’ll find the basics on what’s changing, how the new process works, and what you can expect going forward. Our hope is that this answers most of your questions and makes the transition simple and stress-free.

WHEN WILL I BE BILLED?

You will only receive an invoice for your amount owed once a month after the 1st of each month. However, you are welcome to mail a check or call with your card information at any time to clear your balance.

HOW WILL I BE BILLED?

You will receive an email from [email protected]. If you do not see an email with the payment link after the first week of the month, please call our office. You will also receive a paper copy in the mail.

WHAT ARE MY PAYMENT OPTIONS?

The new registry platform does not have the ability to accept payments. All payments will take place through the QuickBooks link, card over the phone or by mailing a check.

EXAMPLE QUICKBOOKS EMAIL

The above email is what you will receive in your inbox after the 1st of each month with your balance owed. The email address is [email protected]

Click on Pay Now and fill out the information to submit payment. The invoice automatically includes the 4% credit card fee. For example, this invoice is for $80 dues renewal but shows $83.20. If you prefer to mail a check, please double check the balance in your member account to pay the proper amount.

Please contact our office with any questions!